Managing a self storage facility requires unique skills, from customer service to maintenance and financial management.
These companies provide convenience, security, and operational support to self storage unit owners who want to rent out their spaces. Self storage property management companies also handle marketing, leasing, and rent collection for self storage facilities.
Here are the unique responsibilities that self storage management services handle:
1. Specialized Marketing and Advertising
Self storage management services have specialized knowledge and experience in marketing and advertising for self storage facilities.
They know how to advertise the available units effectively, attract potential tenants, and convert inquiries into leases. They also have access to various marketing channels, such as online platforms, print media, and direct mail campaigns.
This allows them to reach a larger audience and increase occupancy rates for their clients.
Self storage property management companies also have experience creating and implementing effective marketing strategies to target specific demographics and stay ahead of the competition.
2. Employee and Contractor Hiring
The success of a self storage facility relies heavily on the quality of its employees and contractors.
Self storage management services are responsible for recruiting, hiring, and training staff members who will handle day-to-day operations at the facility. This includes on-site managers, maintenance technicians, and administrative staff.
They also oversee the hiring of contractors for any necessary repairs or renovations. Using experienced and knowledgeable staff and contractors enhances the customer experience and promotes customer satisfaction, increasing tenant retention rates.
3. Policy and Procedure Standardization
Policies and procedures are standard practices that promote consistency and efficiency in the operations of self storage facilities.
Self storage management services have developed standardized policies and procedures that are implemented throughout all their managed properties.
Standardization also simplifies training for new employees and reduces confusion or error when handling various tasks.
Proper self storage property management implements policies and procedures that comply with local, state, and federal regulations to verify compliance.
4. Rent Collection and Financial Services
Rent collection requires consistent monitoring, timely payment reminders, and effective follow-up procedures to minimize delinquencies.
Self-storage management services provide various options for tenants to pay their rent, including online payment systems and automatic debit options.
They also handle financial services such as budgeting, forecasting, and bookkeeping for the facility. These services promote accurate financial reporting and help property owners make informed business decisions.
5. Routine Maintenance and Remodeling
Regarding property maintenance, self-storage management services prioritize preventative measures to avoid costly repairs.
Routine maintenance tasks such as pest control, landscaping, and cleaning are regularly scheduled and performed by trained technicians. Managers oversee necessary remodeling or renovations so the facility remains up-to-date and appealing to potential tenants.
A management company promptly handles any emergency maintenance issues to limit any inconvenience for tenants.
Seek Self Storage Property Management Services
Self storage management services provide a comprehensive approach to managing and maintaining storage facilities. They offer convenience, expertise, and efficiency in handling the day-to-day operations of a facility.
With their specialized knowledge and experience, property owners can outsource management tasks. Self storage management services can help increase occupancy rates and boost the profitability of a self storage business.
Contact a management company today to learn more about their services and how they can benefit your self storage facility.
